Refund and Returns Policy

Refund & Cancellation Policy

Overview

Our refund and cancellation policy is designed to provide flexibility while ensuring fairness for all participants. If you are not satisfied with your course purchase, you may be eligible for a full or partial refund under the conditions outlined below.

1️⃣ Refund Eligibility

• You may request a full refund within 7 days of purchase, provided you have not accessed more than 20% of the course content.
• After 7 days, refunds will not be granted, except in special cases (see Partial Refunds below).
• If you have attended a live training session, a refund request will be reviewed on a case-by-case basis.

📌 Note: Digital products such as downloadable materials, course recordings, and supplementary resources are non-refundable once accessed.

2️⃣ Non-Refundable Items

Certain types of course enrollments and digital content are not eligible for refunds:

• Self-paced courses after 7 days of access
• Live courses or workshops after the first live session has been attended
• Downloadable materials, templates, or AI tools provided as part of the course
• Gifted courses or promotional purchases (e.g., discounted or sale items)

3️⃣ Partial Refunds

In certain cases, partial refunds may be granted:

• If a technical issue prevents access to the course and support cannot resolve it within a reasonable timeframe.
• If unforeseen circumstances prevent participation in a live course and the request is made before accessing 50% of the content.
• If a refund request is made more than 7 days after purchase but within 14 days, at our discretion.

4️⃣ Course Cancellations & Transfers

• If the course is canceled by us, you will receive a full refund or the option to transfer your enrollment to another session.
• If you wish to transfer to a different cohort, you must request this at least 7 days before the course start date.

5️⃣ Refund Processing

• Once your refund request is approved, it will be processed within 5-10 business days.
• Refunds will be issued to the original payment method used for purchase.
• If you do not receive your refund within this timeframe:
  ✅ Check your bank account
  ✅ Contact your credit card company (refunds may take additional processing time)
  ✅ Contact us at {email address} if the issue persists

6️⃣ Contact & Support

For any refund or cancellation inquiries, please contact {email address}. We’re happy to assist with any concerns related to your enrollment.

📌 By enrolling in our courses, you agree to these refund and cancellation terms. 🚀

Would you like to add a refund request form link to streamline the process? 😊